Frequently Asked Questions

Everything you need to know about LiveEventsPro.

Getting Started

How does LiveEventsPro work?

Download our app, create an event, and share the link with your audience. When it's time, tap record — your viewers watch instantly in their browser. No downloads needed for viewers.

Do my viewers need to download anything?

No. Viewers simply click your event link and watch in any web browser on any device — phone, tablet, laptop, or smart TV.

How many people can watch?

Unlimited. There is no cap on simultaneous viewers for any paid plan.

What equipment do I need?

Just a smartphone with the LiveEventsPro app. You can also use professional cameras, DSLRs, GoPros, or laptops if you prefer.

How long can I stream?

Up to 24 hours per event. You can pause and resume as many times as needed within that window.

Pricing & Plans

Is there a free plan?

Yes. Our free plan lets you do a 5-minute test stream to up to 5 viewers. Perfect for seeing how everything works before your event.

Is the Wedding All-Day Package a subscription?

No. It's a one-time payment of CA$69. Pay once, stream your entire wedding day.

Do you offer refunds?

Yes. We offer a money-back guarantee. If it doesn't work for you, we'll refund you — no questions asked.

What's included in the Business plan?

Unlimited events, unlimited viewers, white-label branding, pay-per-view ticketing, analytics dashboard, and priority support. Contact sales for pricing.

Technical

What internet speed do I need to stream?

We recommend at least 5 Mbps upload speed for HD streaming. 4G/LTE mobile connections typically work well.

Can I stream from multiple cameras?

Yes. Our Business plan supports multi-camera setups for professional productions.

Is the stream recorded?

Yes. All streams are automatically recorded in HD and available for replay and download after the event.

Can I password protect my stream?

Yes. Password protection is available on all paid plans. Set any password and share it only with invited guests.

What devices can viewers use?

Any device with a web browser — iPhones, Android phones, iPads, laptops, desktops, and smart TVs.

Still have questions?

Our support team is here to help.

Contact Us